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Refund Policy

Refunds are reviewed on a case by case basis only.
If you are looking to get a refund or return an item you received, please kindly email to admin@faesol.com

Please note that we do not accept refund cases such as:
1. Over 7 days from date of goods received
2. Items that are open/used or damaged
3. Sending of intended refund item without prior iLite’s acknowledgement.

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